At Grace RCM, we are committed to providing transparent, reliable, and secure communication with our clients. These Terms & Conditions explain the guidelines governing the use of our website, services, and SMS communications. By accessing our website or opting into our messaging services, you agree to the terms outlined below.

Messaging Frequency

By opting in to receive SMS communications from Grace RCM, you agree to receive text messages related to our services, including:

  • Appointment confirmations and reminders
  • Account notifications
  • Billing and payment updates
  • Customer support responses
  • Service-related announcements

Message frequency may vary depending on your interactions with Grace RCM and the services you request.

Standard message and data rates may apply based on your mobile carrier’s plan.

Opt-In Process

You may choose to receive SMS communications from Grace RCM by:

  • Providing your mobile phone number through our website forms
  • Requesting information about our services
  • Becoming a client of Grace RCM
  • Providing your consent verbally or in writing

By submitting your phone number and opting in, you expressly consent to receive text messages from Grace RCM regarding your account, services, and other business-related communications.

Opt-Out Process

You may opt out of receiving SMS messages from Grace RCM at any time.

To unsubscribe, simply reply “STOP” to any text message you receive from us. Once your request is processed, you will no longer receive SMS communications from Grace RCM unless you choose to opt in again.

For assistance, reply “HELP” or contact our support team using the information provided below.

Privacy Policy

Your privacy is important to us. Grace RCM collects, uses, and protects your personal information in accordance with our Privacy Policy.

We do not sell, rent, or share your personal information or mobile phone number with third parties or affiliates for marketing or promotional purposes.

By using our services, you acknowledge that you have read and understood our Privacy Policy and agree to its terms.

User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and up-to-date information.
  • Use our services only for lawful purposes.
  • Maintain the confidentiality of any account credentials you may receive.
  • Notify us promptly of any unauthorized use of your account or information.

Service Availability

Grace RCM strives to maintain uninterrupted access to our website and services. However, we do not guarantee that our website or communication services will always be available or free from interruptions due to maintenance, technical issues, or circumstances beyond our control.

Changes to These Terms

Grace RCM reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon being posted on this website. Continued use of our website or services constitutes your acceptance of any revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact us.

Grace RCM

Address:
7901 4th St N #29739
St. Petersburg, FL 33702

Email:
info@gracercm.com

Phone:
(786) 435-8571

Thank you for choosing Grace RCM. We appreciate your trust and look forward to supporting your medical billing and revenue cycle management needs.